Remote Management
The DMX Core portal at portal.dmxcore.com is a cloud service for managing your DMX Core devices — both hardware appliances and software installations — from anywhere. View your whole fleet at a glance, open each device’s Web UI remotely, monitor device health with email alerts, run remote operations, and keep software up to date.
Signing In
Go to portal.dmxcore.com and sign in (email/password or single sign-on). Your devices appear automatically once they’re registered to your account — hardware appliances are linked when they come online, and software installations are claimed during activation.
Your Device Fleet
The portal lists every device in your account with its live status:
- Online/offline state and last-seen time
- Model, IP address (local and public), and MAC
- Running software, OS, and supervisor versions
- Location and group for organizing larger installations
Use device groups to organize devices by site, customer, or room, and filter the fleet view accordingly.
Remote Web UI Access
Open a secure tunnel to any device’s full Web UI directly from the portal — the same interface you’d use on the local network, now reachable from anywhere with no VPN or port forwarding. See Cloud Tunnel for how the connection works.
Health Monitoring & Alerts
The portal surfaces the device health data each unit reports, including the health of connected peripherals — for example Advatek controller temperature, supply voltage, and per-output current.
- Live status of each device and its monitored peripherals
- Event history — a timestamped record of status transitions (connected, disconnected, configuration drift, out-of-range)
- Email alerts — configure per-device recipients to be notified automatically when a device or peripheral enters a problem state
Remote Operations
Run common maintenance actions on a device without being on-site:
- Reboot the device
- Restart services
- Trigger a cloud backup of the device’s configuration and content
Software Updates
Keep devices current remotely:
- Release channels — subscribe a device to a channel (for example, stable) to control which releases it receives
- Per-device pinning — pin a specific release to a device when you need to hold a version
- Automatic updates — opt devices into automatic updates so they stay current without manual steps
Teams & Roles
Invite team members to your account and assign role-based access — for example, full administrators, operators who can reboot and open tunnels, and read-only viewers. Custom roles let you grant any subset of permissions. Every action is recorded in the account’s audit log.
For Installers & Integrators
If you manage lighting for multiple clients, you can be a member of several customer accounts and switch between them in the portal. Each account’s devices, team, and subscriptions stay isolated. Any support access to your account is transparently recorded in your audit log.
Licensing & Subscriptions
Manage your licenses and subscriptions from the portal — view what each device is entitled to, purchase or renew remote-access and auto-update subscriptions, and review order history.